It cost CIA $3000 to teach us the word “heuristics” also known as “rules of thumb. Attempts to leverage expert & decision support systems heuristics, encoding specificity, and cognitive mapping decision making in foreign policy ultimately failed for two reasons:
1. No over-arching authority able to force the Directorate of Operations (DO) to enter the 21st Century; and
2. Bureaucratic mind-sets all too comfortable with cut and paste slave labor instead of gold collar workers.
As best we can tell, national security productivity is no better today than it was in the 1988-1992 timeframe.