Review: Organizational Intelligence (Knowledge and Policy in Government and Industry)

5 Star, Decision-Making & Decision-Support, Information Operations, Intelligence (Commercial), Intelligence (Government/Secret), Intelligence (Public)
Amazon Page
Amazon Page

Foundation Work, April 2, 2008

Harold L. Wilensky

UPDATED 28 March 2014 to add a few key points.

This gem is so valuable to me that when I could not find a copy for sale (this was way back before Amazon made it easy), I made a personal copy.

This is a foundation work for organizational intelligence, which now includes four converging streams: Open Source Intelligence (OSINT), Collective Intelligence, Peace Intelligence, and Commercial Intelligence.

I would like very much to see this re-published, and would be glad to contribute a preface from a commercial point of view while Mark Tovey, editor of the forthcoming book on Collective Intelligence: Creating a Prosperous World at Peace, does the academic preface.

This is a “must have” reference for anyone thinking about group IQ, smart mobs, smart nations, smart corporations, etcetera.

A few key points, with many others not itemized:

01 Explores how knowledge shapes (or does not shape) policy in both governent and industry

02 Information converted into intelligence integrates clear, timely, reliable, valid, adequate, and wide-ranging.

03 Intelligence failures stem in part from hierarchy (which conceals and misinterprets), specialization, rivalry, and other institutional dysfuntionalities.

04 There remains a great shortage of generalists able to select, discriminate, and integrate.

05 Information technology elevates the hard variables, represses the soft variables

06 Those at the top are out of touch; good judgment is rare, decisions are not fully informed nor deliberative.

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