WARNING NOTICE. The latest printer update for HP OfficeJeg J4680 All-In-One immediately decommissions perfectly good, full, and genuine HP print cartgriges as being “incompatible” with your printer. It FORCES you to go buy a new one and start fresh.
Recommendation if this happens to you: pull the cartridge that has been incorrectly blocked, go buy an exact replacement, and work with the store to do an instant switch out. Staples etc loses nothing, and they can return it to HP for full credit. We need to FLOOD HP with the fruits of their ineptitude.
There really ought to be a quality control center outside of HP, they have lacked integrity on printer cartridges for over a decade. Generally when HP says your cartridge is low, you still have a third of the ink left.