Revolution @State: The Spread of Ediplomacy
The US State Department has become the world’s leading user of ediplomacy. Ediplomacy now employs over 150 full-time personnel working in 25 different ediplomacy nodes at Headquarters. More than 900 people use it at US missions abroad.
Ediplomacy is now used across eight different program areas at State: Knowledge Management, Public Diplomacy and Internet Freedom dominate in terms of staffing and resources. However, it is also being used for Information Management, Consular, Disaster Response, harnessing External Resources and Policy Planning.
In some areas ediplomacy is changing the way State does business. In Public Diplomacy, State now operates what is effectively a global media empire, reaching a larger direct audience than the paid circulation of the ten largest US dailies and employing an army of diplomat-journalists to feed its 600-plus platforms. In other areas, like Knowledge Management, ediplomacy is finding solutions to problems that have plagued foreign ministries for centuries.
The slow pace of adaptation to ediplomacy by many foreign ministries suggests there is a degree of uncertainty over what ediplomacy is all about, what it can do and how pervasive its influence is going to be. This report – the result of a four-month research project in Washington DC – should help provide those answers.
2012-04-03 Hanson_Revolution-at-State (PDF 34 pages)
ROBERT STEELE: Fergus Hanson of Australia has done a truly superb job of describing the considerable efforts within the Department of State to achieve some semblance of electronic coherence and capacity. What he misses–and this does not reduce the value of his effort in the slightest–is the complete absence of strategy or substance within State, or legitimacy in the eyes of those being addressed. If the Department of State were to demand the pre-approved Open Source Agency for the South-Central Campus, and get serious about being the lead agency for public intelligence in the public interest, ediplomacy could become something more than lipstick on the pig. The money is available. What is lacking right now is intelligence with integrity in support of global Whole of Government strategy, operations, tactics, and technical advancement (i.e. Open Source Everything).