Dr. Mark Klein (cci.mit.edu/klein/) is a Principal Research Scientist at the MIT Center for Collective Intelligence, and an Affiliate at the MIT Computer Science and AI Lab (CSAIL) as well as the New England Complex Systems Institute (NECSI). His research focuses on understanding the cross-cutting fundamentals of coordination and applying these insights to help create better human organizations and software systems. He has made contributions in the areas of computer-supported conflict management for collaborative design, design rationale capture, business process re-design, exception handling in workflow and multi-agent systems, service discovery, negotiation algorithms, understanding and resolving 'emergent' dysfunctions in distributed systems and, more recently, ‘collective intelligence' systems to help people collaboratively solve complex problems like global warming.
Achieving collective intelligence via large-scale argumentation
