Art Kleiner: The Felt-Fair Economy and the Future of Economic Confidence

THE FELT-FAIR ECONOMY AND THE FUTURE OF ECONOMIC CONFIDENCE By Art Kleiner Introduction In the 1940s, Elliott Jaques – an eminent and original organizational theorist, and the person who coined the terms “corporate culture” and “midlife crisis” – introduced a management metric he called “felt-fair pay.” He interviewed thousands of employees at hierarchical organizations around …