The most recent newcomer to the “tweetsourcing” space comes to us from Delft University of Technology in the Netherlands. Twitcident is a web-based filtering system that extracts crisis information from Twitter in real-time to support emergency response efforts. Dutch emergency services have been testing the platform over the past 10 months and results “show the system to be far more useful than simple keyword searching of a twitter feed” (NewScientist).
Here’s how it works. First the dashboard, which shows current events-of-interest being monitored.
I look forward to following Twitcident’s developments. I’d be particularly interested in learning more about how Dutch emergency services have been using the tool and what features they think would improve the platform’s added value.
Berto Jongman: Here is the reference paper: