Steve Denning, former Chief Knowledge Officer (CKO) at the World Bank, tried to teach them that they were a knowledge bank, not a money bank. It did not stick but others are listening to him and so do we.
Building on an earlier posting that was copied here, Journal: 21st Century Management–New Rules
, today he addresses why cost accounting is killing jobs (labor used to be a variable and very expensive cost to be driven down), why a new form of accounting, throughput accounting, is needed, and why “bad profit” is a negative not a positive–an argument similar to what those who advocate not counting prisons and hospitals as “productive.”
