We can negotiate agreements, but those agreements are only sustainable if there’s an acceptance and integration of them by the people.
The power of a human apology from the heart to victims cannot be underestimated. It all comes back to, somehow, seeing the other, acknowledging the other and their basic human dignity.
As an anthropologist, I’ve studied lots of societies, including indigenous peoples, for their methods of resolving conflict. I see them use the power of the community as the Third Side of the conflict in a way that today we do much less.