(Slideshare)
EXTRACT
- Stealth research DOs & DON’Ts @mebs 16
- DOs Set privacy settings to “STUN” Manage clients’ expectations Anonymize any requests for help Remember, this ain’t Dialog @mebs 17
- DON’Ts DON’T assume the 80:20 rule DON’T leave footprints DON’T name names when asking for help @mebs 18
- Social search strategies @mebs 19
