Stephen E. Arnold: Finding Books — the Failure of Amazon, Google, and Commercial Catalogs — Findability Zero…

Finding Books: Not Much Has Changed Three or four years ago I described what I called “the book findability” problem. The audience was a group of confident executives trying to squeeze money from an old school commercial database model. Here’s how the commercial databases worked in 1979. . . . . . . What the …

Stephen E. Arnold: Information Black Holes + Findability

Information Black Holes: Autonomy and Its Value Proposition I follow two or three LinkedIn groups. Believe me. The process is painful. On the plus side, LinkedIn’s discussions of “enterprise search” reveal the broken ribs in the body of information retrieval. On the surface, enterprise search and content processing appear to be fit and trim. The …

Peter Morville: Findability Futures

Peter Morville, whose books provide deep human insights missing from a great deal of what passes for information technology “design,” has posted a new briefing that he has entitled: Why do we get lost?  wayfinding a matter of survival (findability futures) Anything he does is always recommended.