Keith Hopper (www.keithhopper.com) is a web product designer and innovator. He currently leads Public Action™, an online software environment engaging individuals with Public Broadcasters in building unique online communities. The environment runs on public TV and radio stations, along with program websites across the US including www.theworld.org and www.cartalk.com. Keith Hopper is also the Co-founder of the Boston Social Technology Society and creator of the Collective Problem Solving Wiki. He has a degree in Human Factors Engineering from Tufts University and is the recipient of several awards in design strategy and engineering.