The key differentiator between those who feel overwhelmened by the volume of information available today and those who feel empowered and enthusiastic appears to be….know-how. –Howard
“But now, there’s proof that all this worry about information overload, message meltdown and attention crash is overinflated hyperventilating. A study out of Northwestern University finds that “very few Americans feel bogged down or overwhelmed by the volume of news and information at their fingertips and on their screens.”
Published in the journal The Information Society, the findings were based on seven focus groups with 77 participants from around the country. According to study author Eszter Hargittai, associate professor of communication studies, “We found that the high volume of information available these days seems to make most people feel empowered and enthusiastic. People are able to get their news and information from a diverse set of sources and they seem to like having those options.””
Phi Beta Iota: The Internet has several things that most government and corporate information systems do not: openness, transparency, integrity, inter-operability, and a disposition to share rather than hoard. As the best of the leaders begin to realize that “IT” is defined by the I not the T (Peter Drucker, Forbes ASAP, 28 August 1998), this has extraordinary implications for tables of organization and equipment, for the disposition of facilities and personnel, and for every business process. Above all, it reiterates what many of us have been saying since at least 1985: investing in human training, and empowering humans with desktop (and now hand-held) technology is vital — but only if you have the strategic analytic model and man-machine processing configuration properly set up in the back office.