I suggest you read “Why Is Artificial Intelligence So Useless for Business?“That article states:
What’s more, artificial research teams lack an awareness of the specific business processes and tasks that could be automated in the first place. Researchers would need to develop an intuition of the business processes involved. We haven’t seen this happen in too many areas. The big successes have happened where the problem is easily understood and has many publicly-available examples (machine translation), where there is a promise of a massive ROI (self-driving cars), or where a large company arbitrarily decides to throw enough resources at the problem until they can crack it (AlphaGo).