Stephen E. Arnold: Good-Bye (Corrupt) Google, Hello (Honest) Cluuz.com

Seeing What Is in a Laundry List of Search Results In late October I will be delivering a webinar version of my lecture “What to Do When Google Doesn’t Answer Your Question.” The webinar is at this time not open to the public. My topic is that free Web search engines offer useful information. Most …

Stephen E. Arnold: Google Cheats the Public…Again

Google Generates Calls for Businesses Google bumped up its advertising services for businesses by giving them the option to add a “click-to-call” service. Search Engine Watch reports that “Google: 70% Of Mobile Searchers Call A Business Directly From Search Results (Study).” A new Google/Ipsos research says the click-to-call option increases click-through rates and brand perception. …

Stephen E. Arnold: Google — A Losing Battle for Relevance

Google: A Losing Battle for Relevance I wrote a feature for Beyond Search which summarized the relevance problems for the query “ocr programs.” You can find that article at http://goo.gl/aBDjyI. The main point is that an average user would find links to crapware, flawed software, or irrelevant information. But Google was not the only offender. …