UPDATED: 21st Century (Cybernetic) Intelligence Process
Figure 6, Chapter 1, INTELLIGENCE with INTEGRITY: Enabling Hybrid Public Governance with Open-Source Decision-Support (Earth Intelligence Network, forthcoming 2013)
“The righter we do the wrong thing, the wronger we become. When we make a mistake doing the wrong thing and correct it, we become wronger. When we make a mistake doing the right thing and correct it, we become righter. Therefore, it is better to do the right thing wrong than the wrong thing right. This is very significant because almost every problem confronting our society is a result of the fact that our public policy makers are doing the wrong things and are trying to do them righter.” (Ackoff 2004)
See Also:
Graphic: 21st Century (Cybernetic) Intelligence Process 2.0
Reference: Russell Ackoff on Doing Right Things Righter
