Martin Petersen Studies in Intelligence Vol 55 No 1
An advantage of getting older is increased perspective. I have been doing, thinking and writing about intelligence and intelligence analysis for almost 40 years now. The business we are in has changed a great deal in that time, but more in its form than in its fundamentals. I want to focus on three broad topics: understanding the customer, the importance of a service mentality, and the six things I learned in doing and studying intelligence analysis during my career in the DI. While these experiences are drawn from work in the CIA, I believe the principles apply across the Intelligence Community (IC).
Understanding the Consumer: Five Fundamental Truths
The Importance of a Service Mentality
The Six Things I Learned
Phi Beta Iota: This is a pleasure to read, and useful.