Jen is a social scientist at Los Alamos National Laboratory where she works on the Collective Decision Making Systems project available at http://cdms.lanl.gov. This project investigates how the design of systems (especially those online) supports accurate and reliable decision making in groups.
Slightly second to Neff & Citrin, worth reading both,
April 9, 2005
This is a fine book with a lot of substance, and I place it slightly second to Thomas Neff and James Citrin's “You're in Charge–NOW WHAT?.”
From my point of view as the reader, Neff & Citrin actually catalyzed me and inspired me into preparing a 100 day plan broken into 10 ten-day blocks, while Watkins is more of a manual with lots of useful checklists and suggested questions and so on, but between the two, Neff & Citrin actually drove me to the needed outcome: my own 100 day plan.
Both are good. If you buy only one, buy Neff & Citrin, but I do recommend that you buy both, read Neff & Citrin first, and then cherry pick from Watkins–the cost of these books is trivial in comparison to the return on investment.