This volume offers a simple, systematic guide to creating a knowledge sharing practice in your organization. It shows how to build the enabling environment and develop the skills needed to capture and share knowledge gained from operational experiences to improve performance and scale-up successes. Its recommendations are grounded on the insights gained from the past seven years of collaboration between the World Bank and its clients around the world—ministries and national agencies operating in various sectors—who are working to strengthen their operations through robust knowledge sharing. While informed by the academic literature on knowledge management and organizational learning, this handbook’s operational background and many real-world examples and tips provide a missing, practical foundation for public sector officials in developing countries and for development practitioners. However, though written with a public sector audience in mind, the overall concepts and approaches will also hold true for most organizations in the private sector and the developed world.
This briefing has been funded and approved for delivery in its present form, in April 2016, to the military, police, and national intelligence services of Denmark. It was also presented in Norway, but less formally. As NATO and a number of countries “re-think” Open Source Intelligence (OSINT), this briefing and the related white paper, should help focus on the essentials that have been neglected for the past quarter century.
It is nothing less than an indictment of 25 years of expensive passive failure associated with the mis-direction of OSINT away from active human sourcing as I originally envisioned, toward passive online searching that is, as one study recently concluded, over 80% absolute garbage.
This is what BGen Dr. James Cox, the original sponsor of my work for NATO in 2000-2002, had to say in 2013:
Ben Benavides, retired US Army master trainer, is as good as it gets in Army OSINT, but not widely enough known. He should be in charge of creating the Army OSINT Handbook and training program, AFTER we put CIA in its place and establish that overt HUMINT is OSINT and cannot be constrained by those who refused to be serious about overt human sources (CIA also forbids its own Open Source Center from talking to overt Subject Matter Experts (SME). Really. We do not make this stuff up.