THE FELT-FAIR ECONOMY AND THE FUTURE OF ECONOMIC CONFIDENCE
By Art Kleiner
Introduction
In the 1940s, Elliott Jaques – an eminent and original organizational theorist, and the person who coined the terms “corporate culture” and “midlife crisis” – introduced a management metric he called “felt-fair pay.” He interviewed thousands of employees at hierarchical organizations around the world, such as armies and manufacturing companies, asking not what they earned, but what they thought everyone in their workplace should earn if the pay scales were fair. To his surprise at first, there was close to 95% agreement. People all had the same idea of what they and their colleagues were worth.
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