Review: Sway–The Irresistible Pull of Irrational Behavior

5 Star, Communications, Decision-Making & Decision-Support, Democracy

SwaySuper Book, Fast Read, Relevant to Participatory Democracy, June 3, 2008

Ori Brafman

This is a very fine book, a fast read, and highly relevant to Web 2.0 and all the emergent opportunities to turn our world right side up, restoring power back to all the people. My reading has moved heavily toward cognitive science and “open everything,” and my avowed goal, apart from creating public intelligence in the public interest, is to make “true cost” visible to the public on every product and service, penetrating through the kinds of sway barriers this book describes.

Each chapter is excellent, with a nice teaser diagram. The book is double-spaced with adequate notes and index.

My flyleaf highlights:

+ Diagnosis bias is huge. [The book does not focus enough on how our “experts know more and more about less and less,” but the core point is valid: once their tiny little brain storage reaches a conclusion, they bend everything to fit it. this could also be called paradigm or disciplinary bias.]

+ Hidden currents in the individual and group decision support process include loss aversion, value attribution or negatiion, and a commitment to the wrong s trategy. Holy Cow. Talk about CIA, Microsoft, Google, CISCO, they are all there.

+ NBA draft is mostly guess and speculation [so is most intelligence “analysis” and both groups get away with it because they are not held accountable for getting it wrong.]

+ Labels *matter* and deeply influence outcomes.

+ Visualization *sells* just about anything.

+ Cues and subtle messages are nuanced and complex and omnipresent. I was really engaged by this section.

+ Need to be heard is vital and the more one does that, the more value is created (this is social networking 101, as Web 2.0 starts to go over the cliff so Web 3.0 can rise like a Pheonix.] The authors stress that those offering to listen must *hear* each individual voice.

+ Blockers matter, i.e. there have to be people in the loop who have the courage, the commitment, the *role* of saying no to abuses of authority including rankism. [I think of all our flag officers and Congress Members who refused to challenge the criminal lies of the White House and the abuses of power by the Vice President, all documented now in the open literature. Had Colin Powell resigned and called for a stop, he would be President in 2009, instead of those now running. all flawed in their own way [and each a testiment to how easily we are swayed by a lack of substance on the part of all three–visit Earth Intelligence Network to see the 52 questions none of the candidates can answer, and the 52 “starter” answers for a Citizens Summit to discuss (February 2009 in Chicago, over Lincoln's birthday).

Great little book. Here are some others I have found to be valuable:
The Structure of Scientific Revolutions
Manufacturing Consent: The Political Economy of the Mass Media
The Landscape of History: How Historians Map the Past
Voltaire's Bastards: The Dictatorship of Reason in the West
Group Genius: The Creative Power of Collaboration
The Age of Missing Information
Forbidden Knowledge: From Prometheus to Pornography
Fog Facts: Searching for Truth in the Land of Spin
Weapons of Mass Deception: The Uses of Propaganda in Bush's War on Iraq

Below is the first in a series of non-profit books (also free online), relevant to creating public intelligence in the public interest).
Collective Intelligence: Creating a Prosperous World at Peace

Review: The Starfish and the Spider–The Unstoppable Power of Leaderless Organizations

5 Star, Best Practices in Management, Change & Innovation, Civil Society, Consciousness & Social IQ, Democracy, Intelligence (Public), Intelligence (Wealth of Networks)

Amazon Page
Amazon Page

Compelling and Sensible, Offers Hope in Face of High-Level Threats,

January 23, 2007
Ori Brafman
I like this book very much and recommend that it be read in conjunction with “Wikinomics” and “Infotopia,” or at least read my reviews there. Each of these three books has its own perspective and the combine well. There are other books, such as Kevin Kelly's and Howard Rheingold's that were ten to fifteen years ahead of what is now “conventional wisdom” and it is important to give credit to the true pioneers.

From a business and governance perspective, the book is valuable in emphasizing that any endeavor based on information will improve with decentralization–more dots will be captured, shared, understood, and acted on in a timely fashion. I have been saying for over a decade that in the age of distributed information, central intelligence is an oxymoron, something the Central Intelligence Agency, my former employer, simply refuses to believe.

I listened to Al Gore last night on Global Warming, in Boise, Idaho–10,000 people who gave him multiple standing ovations, and I plan to listen to George Bush on Iraq tonight. Al gets it, George does not. Centralized systems cannot defeat decentralized systems. Al Gore is leading a massive global campaign to get all of us to change the planet from the bottom up, while George (or Dick Cheney, depending on who you think actually runs the place) is deepening America's loss of global standing and moral stature at the same time that he is bankrupting the treasury and destroying the Armed Forces–and planning a conventional attack on Iran at the same time. One of these guys is sane, the other is a nutcase. The good news is that decentralized morality can triumph over centralized corruption, and that is the back story on Al Gore's emergence as a virtual Earth Leader.

The authors offer us a number of gems and conclude with ten rules I will list below.

The key point is that a distributed brain or organization is more resilient and more likely to pick up weak signals. Distributed consensus is both scalable and sustainable, while centralized coercion is neither.

The authors place great emphasis on the importance of a spiritually-compelling ide[a]ology as the glue that helps decentralized organizations adjust to external and internal challenges much faster and with greater precision (as well as fewer resources) that any centralized system can manage. The “catalyst” model (Al Gore) is compared with the “commander in chief” model (George Bush) and there is no doubt at all which is the superior model for addressing today's complex high-level threats.

Indeed, it may be that between state secessions and popular boycotts of corporations using the federal government to pick people's pockets, that the Internet could create a form of global self-governance that makes the Federal government largely irrelevant, while re-directing funds from waging war to waging peace. That is the next big step. The authors specifically say that the price of software is declining toward zero. It will be content, sense-making, and what IBM calls “services science” that will add value and be marketable.

The authors describe Amazon and E-Bay in very favorable terms, and as hybrids with a centralized infrastructure for delivering services, but a vast decentralized network of customers who are also “prosumers” (Alvin Toffler's term) creating value on the network with their reviews and buying patterns. The authors' phrase “decentralized creativity and centralized consistency” jumped out at me.

The ten “rules” (better described as guidelines) are:

01 Diseconomies of scale
02 Network effect
03 Power of chaos
04 Knowledge at the edge
05 Everyone wants to contribute
06 Beware the hydra response
07 Catalysts rule
08 *Values* are the heart of any organization or network
09 Measure, monitor, and manage
10 Flatten or be flattened

Overall, this is a very fine book. I also recommend the emerging literature on the “true cost” meme and on natural capitalism, demonstrating that a proper understanding of the true and long-term costs of any product or service actually makes businesses more profitable and more sustainable.

I have added an image I created in the 1990's when I first started advocating Open Source Intelligence (OSINT), today I am focused on a non-profit, the Earth Intelligence Network, whose objective is to empower individuals and communities with public intelligence in the public interest. This book gave me hope, gave me a sense that we can indeed come together as a global network, and displace the authoritarian and corrupt governments that have been bribed by corporations to loot our commonwealth.

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