
Watson and Shopping: No Service, Just an Assertion
I read “Make IBM’s Watson Your Personal Shopping Assistant.” IBM wants to leapfrog www.pricewatch.com, www.amazon.com, and the aging www.mysimon.com, among other shopping services.
Now quite a few people have embraced Amazon’s flawed, yet popular, recommendations service. I am trying to remember when I first noticed this somewhat annoying feature of the digital WalMart. I cannot recall. I am reminded of the weaknesses of the system each time I log in and see recommendations to my wife’s book selections. Undoubtedly she and I are not following Amazon’s best practices. My wife is pretty familiar with my user name and password, Amazon, and the ease with which she can order products (dog vitamins), novels (wonky mysteries infused with herring), and oddments I know won’t plug into my computer systems; for example, something for a faux soft drink machine.
My view is that for some folks, an Amazon habit is going (note the present progressive) to be difficult to modify. Even though Amazon is struggling to deliver profit joy, the Amazon online shopping thing has quite a following.
Well, just in the nick of time–is it years too late?—IBM says it will apply the billion dollar baby to meet my shopping needs. Oh, yeah. Here’s what I learned from the write up:
Continue reading “Stephen E. Arnold: IBM PR in Overdrive — IBM Substance Completely Lacking”




