Surveillance: Looking Forward
I read “The Future of Communication Surveillance: Moving Beyond Lexicons.” The article explains that word lists and indexing are not enough. (There’s no mention of non text objects and icons with specific meanings upon which bad actors agree before including them in a text message.)
I noted this passage:
Advanced technology such as artificial intelligence (AI), machine learning (ML) and pre-trained models can better detect misconduct and pinpoint the types of risk that a business cares about. AI and ML should work alongside metadata filtering and lexicon alerting to remove irrelevant data and classify communications.