
Does Your Brand Have a Plot?
I overheard this intriguing question whilst at SXSW 2012 earlier this year. The question came to mind again recently while watching Simon Sinek's excellent TEDx talk on “How Great Leaders Inspire Action.” All too often, most companies seek to inspire customers (to purchase their product or service) by explaining “What they do” rather than “Why they do” what they do. This approach, as it turns out, is exactly the wrong way to catalyze inspiration. Sinek demonstrates how starting with why makes all the difference when seeking to inspire others.
Take Apple as an example:
“If Apple were like everyone else, a marketing message from them might sound like this: we make great computers; they are beautifully designed, simple to use and user-friendly. Want to buy one? … And that's how most of us communicate, that's how most marketing is done, that's how most sales is done […]. We say what we do, we say how we're different or how we're better, and we expect some sort of behavior, a purchase or vote […]. But it's uninspiring. Here's how Apple actually communicates. Everything we do, we believe in changing the status quo, we believe in thinking differently. The way we challenge the status quo is by making our products beautifully designed, simple to use, and user-friendly. We just happen to make great computers. Want to buy one?”
Sinek's main take away message from this example (and indeed his entire talk) is that people don't buy what you do, they buy why you do it. This explains the importance of starting with why: your purpose, your cause, your belief. ”
Continue reading “Patrick Meier: Sell the WHY Not the WHAT with Comment on WHY of OSINT and M4IS2”





