
BA Insight and Its Ideas for Enterprise Search Success
I read “Success Factors for Enterprise Search.” The write up spells out a checklist to make certain that an enterprise search system delivers what the users want—on point answers to their business information needs. The reason a checklist is necessary after more than 50 years of enterprise search adventures is a disconnect between what software can deliver and what the licensee and the users expect. Imagine figuring out how to get across the Grand Canyon only to encounter the Iguazu Falls. . . . The reality is that even the most sophisticated search and content processing systems end up in trouble. Search remains a very difficult problem. Today’s solutions do a few things better than STAIRS III did. But in the end, search software crashes and burns when it has to:





