Reference: Reader-to-Leader Framework–Motivating Technology-Mediated Social Participation

Collective Intelligence, Collective Intelligence, Communities of Practice, Cultural Intelligence, info-graphics/data-visualization, InfoOps (IO), IO Mapping, IO Multinational, Methods & Process, Mobile, Open Government, Standards, Strategy, Tools

The Reader-to-Leader Framework: Motivating Technology-Mediated Social Participation

Jennifer Preece, University of Maryland1
Ben Shneiderman, University of Maryland2

Abstract

Billions of people participate in online social activities. Most users participate as readers of discussion boards, searchers of blog posts, or viewers of photos. A fraction of users become contributors of user-generated content by writing consumer product reviews, uploading travel photos, or expressing political opinions. Some users move beyond such individual efforts to become collaborators, forming tightly connected groups with lively discussions whose outcome might be a Wikipedia article or a carefully edited YouTube video. A small fraction of users becomes leaders, who participate in governance by setting and upholding policies, repairing vandalized materials, or mentoring novices. We analyze these activities and offer the Reader-to-Leader Framework with the goal of helping researchers, designers, and managers understand what motivates technology-mediated social participation. This will enable them to improve interface design and social support for their companies, government agencies, and non-governmental organizations. These improvements could reduce the number of failed projects, while accelerating the application of social media for national priorities such as healthcare, energy sustainability, emergency response, economic development, education, and more.

Recommended Citation

Preece, Jennifer and Shneiderman, Ben (2009) “The Reader-to-Leader Framework: Motivating Technology-Mediated Social Participation,” AIS Transactions on Human-Computer Interaction (1) 1, pp. 13-32
Available at: http://aisel.aisnet.org/thci/vol1/iss1/5

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Reference: Science 2.0 by Ben Shneiderman

Articles & Chapters, Collective Intelligence, Communities of Practice, Cultural Intelligence, info-graphics/data-visualization, IO Mapping, IO Multinational, Mobile, Open Government, Strategy, Tools

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Read Source Article, Science 2.0 (2008-07-03)

Phi Beta Iota: Eugene Garfield gave us citation analysis via the Institute for Scientific Information, and Dick Klavans and company have given us the (fragmented) web of knowledge.  Top commercial intelligence practitioners have long known that published experts can lead to unpublished experts without which ground truth cannot be determined.  If citations are the “things” that can be measured, “relationships” or “transactions” are the intangibles between the spaces, the Ying of the Yang.  This article is important in part because it coincides with MajGen Robert Scales, USA (Ret) view that WWI was about chemistry, WWII was about physics, WWIII was about information, and WWIV is about human factors.

See Also:

Reference: 27 Sep MajGen Robert Scales, USA (Ret), PhD

Search: The Future of OSINT [is M4IS2-Multinational]

2010: Human Intelligence (HUMINT) Trilogy Updated

2010 INTELLIGENCE FOR EARTH: Clarity, Diversity, Integrity, & Sustainability

Graphic (12): Gun Control Perspectives

10 Security, 11 Society, Civil Society, Collective Intelligence, Cultural Intelligence, History, Mobile, Open Government, Peace Intelligence, Standards, Strategy, Tools
Marcus Aurelius Recommends

Following is self explanatory. About all I can add is:

– “The West wasn't won with a registered gun.”
– As Charlton Heston said, “… from my cold, dead hand …”
– “Better to be judged by twelve than carried by six.”
– “Don't dry fire in a gunfight.”
– “I am the NRA — and I vote!”

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Eleven Other Images Below the Line

Continue reading “Graphic (12): Gun Control Perspectives”

Journal: America Delibertely Uninformed & Proud of It…

03 Economy, 04 Education, 10 Security, Civil Society, Collective Intelligence, Cultural Intelligence

Seth Godin Home

Deliberately uninformed, relentlessly so [a rant]

Many people in the United States purchase one or fewer books every year.

Many of those people have seen every single episode of American Idol. There is clearly a correlation here.

Access to knowledge, for the first time in history, is largely unimpeded for the middle class. Without effort or expense, it's possible to become informed if you choose. For less than your cable TV bill, you can buy and read an important book every week. Share the buying with six friends and it costs far less than coffee.

Or you can watch TV.

The thing is, watching TV has its benefits. It excuses you from the responsibility of having an informed opinion about things that matter. It gives you shallow opinions or false ‘facts' that you can easily parrot to others that watch what you watch. It rarely unsettles our carefully self-induced calm and isolation from the world.

I got a note from someone the other day, in which she made it clear that she doesn't read non-fiction books or blogs related to her industry. And she seemed proud of this.

I was roped into an argument with someone who was sure that ear candling was a useful treatment. Had he read any medical articles on the topic? No. But he knew. Or said he did.

You see a lot of ostensibly smart people in airports, and it always surprises me how few of them use this downtime to actually become more informed. It's clearly a deliberate act–in our infoculture, it takes work not to expose yourself to interesting ideas, facts, news and points of view. Hal Varian at Google reports that the average person online spends seventy seconds a day reading online news. Ouch.

Not all books are correct or useful. Not all accepted science is correct. The conventional wisdom might just be wrong. But ignoring all of it because the truth is now fashionably situational and in the eye of the beholder is a lame alternative.

I know this rant is nothing new. In fact, people have been complaining about widespread willful ignorance since Brutus or Caesar or whoever invented the salad… the difference now is this: more people than ever are creators. More people than ever go to work to use their minds, not just their hands. And more people than ever have a platform to share their point of view. I think that raises the bar for our understanding of how the world works.

Let's assert for the moment that you get paid to create, manipulate or spread ideas. That you don't get paid to lift bricks or hammer steel. If you're in the idea business, what's going to improve your career, get you a better job, more respect or a happier day? Forgive me for suggesting (to those not curious enough to read this blog and others) that it might be reading blogs, books or even watching TED talks.

As for the deliberately uninformed, we can ignore them or we can reach out to them and hopefully start a pattern of people thinking for themselves…

Phi Beta Iota: One of the reasons we published 1995 GIQ 13/2 Creating a Smart Nation: Strategy, Policy, Intelligence, and Information was our early emerging sense that US “intelligence” did not know what the Nation needed to know, and neither did the Nation (in the Stephen Colbert sense of word:  “Nation, you are stupid!”).  America is at a turning point in which most of the foundation jobs have been exported and the menial jobs given over, deliberately, to illegal aliens; the schools have hit bottom, the government is out of control, and Wall Street, while in charge, has looted the Treasury and imploded the economy.  The federal government mutters darkly about “federalizing” state and local police and “disarming” the public.  What we really need–Thomas Jefferson understood this–is a fully armed, fully educated public that is attentive to its civic duty and will not tolerate corruption among its officials.  This is going to be a long struggle.  The good news:  Obama activated the Davies J-Curve.  America expected him to make positive change, he did not, now the myth is exposed.  States (we are the United STATES of America) are finally starting to exercise their Constitutional authority to see to their own defenses, and a MAJORITY of the voting public now sees the two-party tyranny for what it is: a corrupt cesspool….one bird, two wings, same shit.

See Also:

Worth a Look: Book Review Lists (Negative)

Worth a Look: Book Review Lists (Positive)

Journal: US Intelligence Wasting Billions of Dollars

03 Economy, 10 Security, Commercial Intelligence, Corruption, Government, Officers Call

U.S. intelligence agencies ‘wasted' billions:  Senator faults mismanagement

By Shaun Waterman The Washington Times

8:07 p.m., Tuesday, October 12, 2010

U.S. intelligence agencies have wasted many billions of dollars by mismanaging secret, high-technology programs, the deputy chairman of the Senate Select Committee on Intelligence says.

“The American public would be outraged if they knew,” Sen. Christopher S. Bond, Missouri Republican, told The Washington Times. “Billions and billions of taxpayer dollars have been wasted.”

Mr. Bond said he was unable to provide details or exact figures because the programs are classified. “I wish I could, but I can't,” he said, adding that “many billions of dollars” were wasted on “just one program” that had been canceled recently.

Read complete article online….

Phi Beta Iota: It is actually tens of billions.  If you take General Tony Zinni's estimate that secret intelligence provided him with, “at best” 4% of what he needed as commanding general of the US Central Command (USCENTCOM), then engaged in two wars and several “expeditions,” and you take $75 billion a year as the now public amount, what you end up with is a range:  $72 billion wasted at the high end, or our personal estimate, $66 billion wasted at the low end.  This is reprehensible.  It is also misleading to suggest that the new reviews of over-spending on new initiatives will cut waste.  The waste is in the “base” and it is the base that needs to be churned by cutting 20% a year for each of five years running (yes, that does add up to 100%).  For a still valid detailed review that had inputs from the top two guys for national security and C4I at the Office of Management and Budget (OMB) at the time, see  2000 ON INTELLIGENCE: Spies and Secrecy in an Open World.

Journal: “Illegal” Immigrant vs. Corporate “Personality”

07 Other Atrocities, 08 Immigration, Civil Society, Cultural Intelligence, Government
Carlos Roa

Carlos Roa

Undocumented immigrant, veteran and student

Posted: October 19, 2010 02:46 PM

What Part of Human Being Don't You Understand?

I wonder if people who insist upon using the i-word ever think about the impact it has on human lives. “What part of ‘illegal' don't you understand?!” they say. Well, as an undocumented immigrant, I need people to understand the traumatic effect this racist language has on us and our families. Many people who don't experience this reality don't seem to realize the inescapable feelings of inferiority it creates. Or that we can get to a transparent, thorough dialogue on human rights and humane immigration solutions only when we remove the i-word as a central piece of the conversation.

Read the Full Blog at Huffington Post….

COMMENT by Robert David Steele Vivas as Posted at Huffington Post

I like this, a great deal.  Am cross-posting it to Phi Beta Iota the Public Intelligence Blog.

I strongly agree that allowing corporations to abuse the environment, communities, and their employees with the added protection of “personality” is a travesty, and one that my Virtual Cabinet has already addressed here at Huffington Post.

The URL for the Virtual Cabinet is:  http://www.huffingtonpost.com/robert-david-steele

With respect to how the USA has treated immigrants over the centuries, I am now ready to say that this abusive exploitation, of Chinese, of Irish, of others, combined with our genociding of the Native Americans and our enslavement of Black Africans, needs to be defined and treated as “Other Atrocities,” one of the high-level threats to humanity identified by the United Nations High-Level Panel on Threats, Challenge, and Change.

My review of their report is here:  http://phibetaiota.net/2008/05/a-more-secure-world-our-shared-responsibility-report-of-the-secretary-generals-high-level-panel-on-threats-challenges-and-change-a-more-secure-world-our-shared-responsibility-report-of-the-s/

However, what really touches me about this note [disclosure: I am a white Hispanic] is the author's clear angst over the racism that he has felt, and his very articulate call for a dialog and understanding.  This is where I think we need to go, and I will address this with the Virtual Cabinet in the weeks to come.

El Pueblo Avanza!  EPA

Journal: CIA Officer Blew Off Warning in Jordon Weeks in Advance of Jordanian Suicide Bombing in Afghanistan that Killed Seven

08 Wild Cards, 09 Terrorism, 10 Security, Government, Methods & Process, Officers Call
Click to See Panetta Various Disguises

C.I.A. Was Told About Bomber of Afghan Base, Inquiry Finds

By MARK MAZZETTI

The New York Times  Published: October 19, 2010

WASHINGTON — Three weeks before a Jordanian double agent set off a bomb at a remote Central Intelligence Agency base in eastern Afghanistan last December, a C.I.A. officer in Jordan received warnings that the man might be working for Al Qaeda, according to an investigation into the deadly attack.

But the C.I.A. officer did not tell his bosses of the suspicions — brought to the Americans by a Jordanian intelligence officer — that the man might try to lure Americans into a trap, according to the recently completed investigation by the agency.

The internal investigation documents a litany of breakdowns leading up to the attack at the Khost base that killed seven C.I.A. employees, the deadliest day for the spy agency since the 1983 bombing of the American Embassy in Beirut. Besides the failure to pass on warnings about the bomber, Humam Khalil Abu-Mulal al-Balawi, the C.I.A. investigation chronicled major security lapses at the base in Afghanistan, a lack of war zone experience among the agency’s personnel at the base, insufficient vetting of the Jordanian, and a murky chain of command with different branches of the intelligence agency competing for control over the operation.

Full Story Online….

See Also:

Journal: The Truth on Khost Kathy

Journal: CIA Leads the “Walking Dead” in USA (With RECAP Links)