At the policy and decision-making level, the timeliness of communication and the manner of presentation is far more important than the content.
The strategic objective of C41 should be productivity–the optimization of knowledge, time, product mix, process mix, and organizational structure–all with the goal of getting the right information to the right person at the right time. Conceptualizing needed change in this arena is the first most important task for C41 managers.
Paul Strassman, CIO of Xeroc before becoming the Defense Information Officer, was an open-minded person who encouraged iconoclosts to submit their ideas. He did listen. What we have all learned over time is that organizations that do not have adaptive cultures will always allow “corporatism” to create fatal grid-lock. We knew all we needed to know in 1991-1992 to change the world forever, using information as a global strategic asset. See REF A and RE B in References. Here is his take on it in 1992.
The below memorandum is very professional and a tangible example of the diligence that Paul Wallner, on detail from DIA to run the Community Open Source Program Office (COSPO) in its first incarnation, brought to the job. Paul Wallner coined the term “source of first resort,” and he did everything in his power to get OSINT right when we were able to force the matter to the high table. That he failed is not a reflection on him, as much as it is on the history of opposition, both passive aggressive and blatantly treasonous, that has characterized the “institutional” responses to this transofrmative “full spectrum” discipline.