Strategy – Page 32 – Public Intelligence Blog

2010/10/20

Reference: Reader-to-Leader Framework–Motivating Technology-Mediated Social Participation

Collective Intelligence, Collective Intelligence, Communities of Practice, Cultural Intelligence, info-graphics/data-visualization, InfoOps (IO), IO Mapping, IO Multinational, Methods & Process, Mobile, Open Government, Standards, Strategy, Tools

The Reader-to-Leader Framework: Motivating Technology-Mediated Social Participation

Jennifer Preece, University of Maryland¹
Ben Shneiderman, University of Maryland²

Abstract

Billions of people participate in online social activities. Most users participate as readers of discussion boards, searchers of blog posts, or viewers of photos. A fraction of users become contributors of user-generated content by writing consumer product reviews, uploading travel photos, or expressing political opinions. Some users move beyond such individual efforts to become collaborators, forming tightly connected groups with lively discussions whose outcome might be a Wikipedia article or a carefully edited YouTube video. A small fraction of users becomes leaders, who participate in governance by setting and upholding policies, repairing vandalized materials, or mentoring novices. We analyze these activities and offer the Reader-to-Leader Framework with the goal of helping researchers, designers, and managers understand what motivates technology-mediated social participation. This will enable them to improve interface design and social support for their companies, government agencies, and non-governmental organizations. These improvements could reduce the number of failed projects, while accelerating the application of social media for national priorities such as healthcare, energy sustainability, emergency response, economic development, education, and more.

Recommended Citation

Preece, Jennifer and Shneiderman, Ben (2009) “The Reader-to-Leader Framework: Motivating Technology-Mediated Social Participation,” AIS Transactions on Human-Computer Interaction (1) 1, pp. 13-32
Available at: http://aisel.aisnet.org/thci/vol1/iss1/5

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2010/10/202010/10/20

Reference: Science 2.0 by Ben Shneiderman

Articles & Chapters, Collective Intelligence, Communities of Practice, Cultural Intelligence, info-graphics/data-visualization, IO Mapping, IO Multinational, Mobile, Open Government, Strategy, Tools

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Read Source Article, Science 2.0 (2008-07-03)

Phi Beta Iota: Eugene Garfield gave us citation analysis via the Institute for Scientific Information, and Dick Klavans and company have given us the (fragmented) web of knowledge. Top commercial intelligence practitioners have long known that published experts can lead to unpublished experts without which ground truth cannot be determined. If citations are the “things” that can be measured, “relationships” or “transactions” are the intangibles between the spaces, the Ying of the Yang. This article is important in part because it coincides with MajGen Robert Scales, USA (Ret) view that WWI was about chemistry, WWII was about physics, WWIII was about information, and WWIV is about human factors.

Search: The Future of OSINT [is M4IS2-Multinational]

2010: Human Intelligence (HUMINT) Trilogy Updated

2010 INTELLIGENCE FOR EARTH: Clarity, Diversity, Integrity, & Sustainability

2010/10/20

Graphic (12): Gun Control Perspectives

10 Security, 11 Society, Civil Society, Collective Intelligence, Cultural Intelligence, History, Mobile, Open Government, Peace Intelligence, Standards, Strategy, Tools

Marcus-Aurelius-150x150 — Marcus Aurelius Recommends

Following is self explanatory. About all I can add is:

– “The West wasn't won with a registered gun.”
– As Charlton Heston said, “… from my cold, dead hand …”
– “Better to be judged by twelve than carried by six.”
– “Don't dry fire in a gunfight.”
– “I am the NRA — and I vote!”

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Eleven Other Images Below the Line

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2010/10/192010/10/19

Journal: Taliban Ramps Up North, Holds South + RECAP

04 Inter-State Conflict, 05 Civil War, 07 Other Atrocities, 08 Wild Cards, 09 Terrorism, 10 Security, 11 Society, Military, Officers Call, Peace Intelligence, Strategy

Taliban Influence Grows in North

Insurgents Attack, Recruit, Adjudicate, Countering NATO's Advance in South

By YAROSLAV TROFIMOV

PUL-E-KHUMRI, Afghanistan—The Taliban's influence in northern Afghanistan has expanded in recent months from a few hotspots to much of the region, as insurgents respond to the U.S.-led coalition's surge in the south by seizing new ground in areas once considered secure.

Taliban militants stop traffic nightly at checkpoints on the road from Kabul to Uzbekistan, just outside Baghlan province's capital city of Pul-e-Khumri, frequently blowing up fuel convoys and seizing travelers who work with the government or the international community.

In many areas here and the rest of the north, the Taliban have effectively supplanted the official authorities, running local administrations and courts, and conscripting recruits.

– – – – – – –

The Taliban have consolidated their war gains by tapping into broad disillusionment with the incompetence and venality of Afghan government officials.

“People don't love the Taliban—but if they compare them to the government, they see the Taliban as the lesser evil,” said Baghlan Gov. Munshi Abdul Majid, an appointee of President Hamid Karzai.

Full Story Online…

Phi Beta Iota: Based on what we now know about Viet-Nam, we predict that the military-industrial complex will declare victory in November 2012, and inform the new President that the US military has been entirely “used up” in Afghanistan and Iraq, and therefore we need to increase the Pentagon budget to rebuy the military from scratch.

See Also (RECAP Last Six Months):

Continue reading “Journal: Taliban Ramps Up North, Holds South + RECAP”

2010/10/182010/10/18

Reference: Humanizing “The Man”

04 Inter-State Conflict, 05 Civil War, 07 Other Atrocities, 08 Wild Cards, Articles & Chapters, Blog Wisdom, Officers Call, Strategy

Humanizing “The Man:” Strengthening Psychological and Information Operations in Afghanistan
by A. Lawrence Chickering

In this paper, I will argue there are three great challenges the coalition forces need to overcome in their search for narratives that resonate with Afghans and that ultimately will promote support for the coalition and for the government. First is the traditional and tribal Afghan antagonism to outsiders. Second is the lack of a stake that ordinary Afghans have in the larger system. And the third involves a conflict in impact of major activities in the country, a conflict between programs that empower Afghans and programs that disempower them.

Download the Full Article: Humanizing the “Man”

Phi Beta Iota: The four levels of war and peace were best explained by Edward N. Luttwak, see Review: Strategy–The Logic of War and Peace, Revised and Enlarged Edition. We raise this point, as we raised it while teaching at a Civil Affairs course at Fort Bragg, because no amount of good intentions at the operational and tactical levels of war can overcome flagrant irresponsibility and immorality at the strategic level, or the lack of anything other than killing tools at the tactical level. War and Peace are a whole. If you cannot start with morality and a just cause, and if you cannot implement a Whole of Government strategy that leads to an outcome of peace and prosperity for those you wish to win over, then everything in the middle is waste–wasted blood, wasted treasure, wasted spirit. And if everything you do on the battlefield and in your supply line is rife with corruption–e.g US funding the Taliban, never mind–then you are thrice cursed and unlikely to prevail.

Review: Modern Strategy

Search: Strategic Analytic Model

Search: four levels intelligence analysis

2010/10/162010/10/16

NIGHTWATCH Extract: Russia, Venezuela, Economy, Arms

06 Russia, 07 Venezuela, Strategy

Venezuela-Russia: Russia does not plan to cut military-technical cooperation with Venezuela, Russian President Dmitri Medvedev said on 15 October Interfax reported. He spoke at a press conference following talks with Venezuelan President Chavez. Medvedev called changes in the economic sphere “very serious and of a tectonic character,” and includes nearly all sectors of mutual interest. This includes real investment, primarily in the energy sector, he said.

Prime Minister Putin announced that Russia has sold 35 tanks to Venezuela. That is enough to equip a Russian-style battalion.

NIGHTWATCH Comment: Chavez justifies a more than $4 billion arms spending spree since 2005 based on the threat of a US attack. He intends to purchase Kilo-class submarines and S-300 air defense missiles. Russia canceled its longstanding contract for similar missiles with Iran. A major concern is that Venezuela will be a conduit for Russian arms to reach Iran because of the closeness of Chavez' connection with Ahmadi-Nejad in opposing the US.

NIGHTWATCH KGS Home

Phi Beta Iota: What is really important about the above is the Russian reference to “tectonic character” of the economic shift. Neither the Russians nor the Chinese are stupid, and they will murder, kidnap, and/or torture Wall Street executives and their families if selected “corrections” are not made. The era of US “empire” is not only over, the irresponsibility of the last eight years has deprived the USA as a whole of a more measured transition. In Latin America, the USA has disgraced itself and lost a century of opportunity.

Review: Open Veins of Latin America–Five Centuries of the Pillage of a Continent

Review: SAVAGE CAPITALISM AND THE MYTH OF DEMOCRACY–Latin America in the Third Millennium

2010/10/142010/10/15

Journal: Microsoft Ad Trashes OpenOffice.org

Commerce, Commercial Intelligence, Standards, Strategy, Technologies, Tools

A recent Microsoft video suggests the company considers OpenOffice.org a significant threat to its own Office suite.

Titled “A Few Perspectives on OpenOffice.org,” the video features a series of horror stories from customers who tried the open-source productivity suite and suffered from excess costs as well as IT resources, performance and compatibility issues.

A series of customer quotes flashes across the screen in the slickly animated video, read aloud by a series of unseen narrators. “If an open-source freeware solution breaks, who's going to fix it?” according to a statement ascribed to a school district official in the U.S.

“When we returned to Microsoft Office after our experience with OpenOffice, you could practically hear a collective sigh of relief across the entire district,” states another comment attributed to a U.S. school system official.

Comments are not enabled on the video's YouTube page.

Microsoft is facing competition from OpenOffice.org on multiple fronts, from the commercial version sold by project owner Oracle, as well as offshoots like the recently announced LibreOffice.

Read rest of article…

See the Video

Phi Beta Iota: Google is in more trouble than Microsoft. Oracle will not scale, and IBM is not as imaginative as it likes to believe. Microsoft, however, has no strategy at all. Attacking OpenOffice in an era of Open Everything is a sure sign that Microsoft leadership is struggling–and this tracks with the decline of the company under Steve Balmer. We believe there will be a need for Bill Gates to take the helm again, or Microsoft is going to start falling apart and will fail to use the time it has right now–the next two years–to bury the competition by innovating itself into the future.

Guest Comment:

“Microsoft as a corporation is disgraceful. The classic case is when they bribed Nigerian Officials to replace Linux with Windows on school computers. http://www.facebook.com/l/8396a;www.geek.com/articles/news/mandriva-ceo-calls-out-microsoft-ceo-steve-ballmer-2007112/ I prefer to work with an operating system with a Social Contract http://www.facebook.com/l/8396a;www.debian.org/social_contract or code of conduct: http://www.facebook.com/l/8396a;www.ubuntu.com/community/conduct”

Tip of the Hat to Paul Harper at Facebook.

Robert Steele's response: Quite right. Not sure we can turn a pig into a cow, but miracles do happen. I predict Bill Gates will return to run Microsoft, the question is, has he learned to listen to others? Jury is still out on that one.